Frankfurt am Main

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Why SoftwareONE?

SoftwareONE is a leading global provider of end-to-end software and cloud technology solutions. We enable commercial, technology and digital transformations using IP and technology-driven services. Clients can modernize applications and migrate critical workloads on public clouds while optimizing their related software and cloud assets and licensing in parallel. With around 8,700 employees and sales and service delivery capabilities in 90 countries, SoftwareONE provides around 65,000 business customers with software and cloud solutions from over 7,500 publishers. Underpinning our transitions and evolutions are our seven core values which we expect from all our current employees and look for in our future colleagues.

 

 


The role

The Future Workplace Service Line, part of SoftwareONE’s Services practice, is a global product team, responsible for developing, marketing and operating productivity managed services across our business.  We work with the world’s leading software vendors like Microsoft and Google to bring compelling and profitable services to market. Our strategy is to become one of the world’s leading providers of software services and we are seeking an experienced product manager to help us to deliver on that strategy. 

 

As the Future Workplace Product Manager you will be a core team member, where you will: 

- own the product lifecycle for our global workplace services, delivering on the SoftwareONE Future Workplace strategy.

- You will contribute to the ideation of new services and propositions within your practice area. You will work in a global virtual team, building strong, collaborative relationships across the organization.

- You will have a voice and will be empowered to drive change and make things better, and you will be a listening ear to the voice of our customers, translating their needs into compelling customer-focused services and strong value propositions.

 

Key Responsibilities

  • Analyze market and customer needs to develop present and future product lines
  • Respond to internal idea submissions and inquiries
  • Participate in internal and customer-facing workshops
  • Facilitate the creation and validation of business model canvases with core team members
  • Develop and manage business cases, including investment plans and associated ROI
  • Creation of services content for your proposition, including service descriptions, contracts, sales training materials and customer sales presentations
  • Participate in quarterly planning sessions to determine upcoming roadmap commitments
  • Manage third-party vendor negotiations with other internal SMEs
  • Drive strategy and product development within your practice area
  • Maintain alignment with service line leaders, business owners, platform owners and other internal stakeholders
  • Participate in (and lead, when needed) standups, sprint reviews and retrospectives
  • Own the commercial vision of each proposition within your practice area
  • Ensure all productization deliverables are completed in adherence with committed timeframes
  • Take the lead in sales enablement for your propositions

What we need to see from you

Core competencies, knowledge and experience:

  • A strong proactive self-starter, able to collaborate as a team player with experience in motivating teams and building relationships, with a proven ability to work in a global matrix environment
  • Extensive experience in Product Management and/or Product Owner roles is essential, with a track record of delivering products and services to market.
  • Good working knowledge of product management standards and methodologies, including Agile
  • Good commercial acumen is desirable, with experience in developing business cases and financial forecasts
  • Effective communication (with particular regard to articulating technical solutions), self-management and influencing skills to different levels of seniority.
  • Extensive experience in developing IT Managed Services, preferably with exposure to ITIL, eTOM or TOGAF.
  • Strong verbal and written English
  • C-level presentation skills
  • Good listening skills and a willingness to ask difficult questions
  • Experience with assessing and managing vendors and third party products
  • Extensive experience of Future Workplace (Productivity and Remote Desktop) Practices, with particular knowledge of Microsoft, Google and ISV offerings.
  • Willingness to travel internationally

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Job Function

Cloud & Software Services
Cloud Software Services, Englisch, Front-end, Cloud-Computing, Software, Software-Entwicklung, Software-Test, Software-Tester, Software-Architekt, ITrheinmain.de, Empfehlungsbund