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Solution Architect (gn) D365 | Stakeholder Internal Sales & Marketing


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Job Function

Business IT
Warum SoftwareOne?

SoftwareOne is powered by Swomies!


Every day, over 9.000+ SoftwareOne colleagues – we call ourselves "Swomies" – solve demanding business challenges with intelligence and grit. And every day, 400+ Tech Experts in 20+ countries build and operate the systems that run SoftwareOne. They deliver 24/7 support through different time zones and work in a hybrid Multi-Cloud environment (AWS, Azure). This team is called BUSINESS IT (BIT) and is leading SoftwareOne's internal transformation by rethinking traditional IT and business operations, while driving innovation and productivity for its thousand's employees worldwide. #DrivenToDeliver #IgniteTheMagic 




Solution Architect (gn) D365 | Stakeholder: Internal Sales & Marketing


team: Business IT of SoftwareOne | pensum: full time

location: Germany or Poland / working model: hybrid



Das Aufgabengebiet

In a nutshell:

As a Solution Architect for Dynamics 365 you will be responsible for designing, implementing, and managing complex Microsoft Dynamics 365 solutions for our internal sales force at SoftwareONE. You will work closely with stakeholders, business analysts, developers, and project managers to ensure the successful delivery of customized D365 solutions.



The key responsibility:

  • Design and architect end-to-end Microsoft Dynamics 365 solutions, including configuration, customization, integration, and extension.
  • Collaborate with clients to understand their business requirements and translate them into technical specifications and solution designs.
  • Lead and guide development teams in implementing D365 solutions, providing technical expertise and support throughout the project lifecycle.
  • Conduct workshops, training sessions, and demonstrations for clients and project teams to showcase D365 capabilities and functionalities.
  • Stay updated on the latest D365 features, technologies, and best practices, and recommend innovative solutions to enhance business processes.
  • Identify risks and issues during the project execution and propose effective mitigation strategies.
  • Ensure the scalability, performance, and security of D365 solutions through rigorous testing and optimization.
  • Participate in pre-sales activities, including solution presentations, demonstrations, and proposal development


The key relationships:

  • Development team Stakeholder Pre-Sales
  • Product Owner and Product Manager
  • Clients and users of our Dynamics 365 platform


The direct Lead:

Daniel is a seasoned Hiring Lead based in Switzerland with 15+ years of experience in software development and team leadership, including a significant tenure at Microsoft. Daniel joined SoftwareOne in 2012. Currently as People & Area Lead for .NET Development, he manages hybrid and diverse development teams out of Stans, Switzerland. You need more information about Daniel?:



Kenntnisse und Fähigkeiten

your experience & knowledge

  • 7+ years of experience in designing and implementing Microsoft Dynamics 365 solutions.
  • Demonstrated success in leading complex D365 implementation projects from inception to completion.
  • Proven track record of delivering high-quality solutions that meet or exceed client expectations.
  • Proven experience as a Solution Architect with expertise in Microsoft Dynamics 365.
  • In-depth knowledge of D365 modules, including Sales, Customer Service, Marketing, Field Service, Finance, and Operations.
  • Strong understanding of D365 customization and configuration, including entity customization, workflow configuration, and business process flows.
  • Experience with D365 integrations using APIs, Azure services, and third-party tools.
  • Relevant Microsoft certifications, such as Microsoft Certified: Dynamics 365 Solution Architect Expert, are highly desirable.

your communication skill

  • Excellent communication skills with good command of written and spoken English
  • Strong interpersonal and communication skills, with the ability to engage and collaborate effectively with diverse stakeholders in a multi-cultural / global environment

your personality

  • Ability to work collaboratively in a fast-paced environment and manage multiple projects simultaneously.
  • Strong analytical and decision-making skills, with the ability to prioritize tasks and meet deadlines.
  • Team player able to work with internal as well as external development teams in different locations
  • Working on a senior level: Self-Managed, Self-Motivated and used to work in different teams and different projects in parallel  
  • Fast learner adapting, disciplined executer and is fully focused on customer satisfaction



Das haben wir zu bieten

This is what makes us special as an employer:

  • Global company culture: We defined our lived culture through 7 core values (
  • Come as you are: Wear what you feel comfortable in, not just while working from home!
  • President’s Club: Exclusive recognition awarded by leadership and your peers.
  • Flexible work: Do great work from anywhere, deliver excellence everywhere.
  • Employee Exchange Program: Experience new colleagues and cultures around the world.
  • Incentive programs: Swomies award bonuses to colleagues who go above and beyond.
  • Lifelong education: We pay for your new skills with tuition reimbursement.
  • Employee stock option programs (SIX: SWON): Be an owner. All employees can be shareholders.
  • Hire to Grow: We optimize our internal structures and feedback culture constantly to be your Employer of Choice, today and in future.
  • For local benefits & incentices (GER and CH), you can check our current benefit list here:




Interested and you want to apply?

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Any questions? E-meet me!

Hi, my name is Nicole and I`m your partner in crime for this role. I`m building bridges for you to the best careers perspective at SoftwareOne. I`m happy to help you with insights and try to answer all your questions. Let`s connect on LinkedIn:






Business IT, IT, CRM | Architecture | Dynamics 365 | Microsoft | Presales | C# | .NET | DotNet | Inhouse | agile | global, Englisch, .NET-developer, Responsive-Design, Service-Manager, IT-Architect, Programming, Designer,, Empfehlungsbund
Open to applicants from the following countries for full remote employment:

Short profile of SoftwareOne Deutschland GmbH

SoftwareOne is redefining how companies build, buy and manage everything in the cloud. By helping clients to migrate and modernise their workloads and applications – and in parallel, to navigate and optimise the resulting software and cloud changes – SoftwareOne unlocks the value of technology.

With the membership in, we have advanced our growth in all German locations. In doing so, these communities also offer us as a globally operating company the opportunity to place new opportunities for us to make recommendations across the region.

Ms. Susann Herzog

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